NEVER EVER PAY COLLECTIONS! Collection agencies are the biggest scam. I've seen these companies ruined lots of families lives by simply lying to them about paying a bill. the truth is that a collection account is negative on your report and paying the account is equally as bad because they will not remove the account, as a matter of fact, this will restart the timeframe in which an account remains on your report. A collection account showing up as paid is still negative as the credit scoring models are designed to pick that up as a negative account. this is still a negative reflection on your paying habits and finance companies just don't trust that.